omron healthcare support

The warranty period starts from the date shown on the proof of purchase.If your product model is not on the list, please submit your query to our Support team.Body Mass Index (BMI) is a measurement of a person’s weight with respect to his/her height. From there, you must pair your new mobile device to your HeartGuide. HeartGuide detects Aerobic Steps when you walk more than 60 steps per minute and/or more than 10 minutes continuously.When you delete the Bluetooth settings of your HeartGuide from your phone, the HeartGuide will immediately disconnect from the HeartAdvisor app. Please try again later.If you take a reading before pairing HeartGuide to your mobile device, the data will not upload to the Omron HeartAdvisor app. The HeartAdvisor App, the Omron TENS App, and the Omron Fitness App are only supported in the United States. Please follow the pairing instructions in your instruction manual to pair your HeartGuide with your new mobile device.Additional users of your HeartGuide will need to set up their own Omron HeartAdvisor accounts by downloading the app. Since data gathered from your HeartGuide is automatically transferred to your personal HeartAdvisor account, it is not advisable to share the device with others. Does this partnership exist also in Europe? Please click on “Continue as a guest” under the Guest Checkout section.For Android users, the HeartAdvisor app requires special access permissions to display phone notifications on your HeartGuide. Please select the product category. To add a blood pressure reading, navigate to the bottom of your dashboard and click “Add Reading”. Please consult our return policy and return instructions for more information.A reliable internet connection is necessary for the app to retain your transferred data. From there, you must unpair HeartGuide from your HeartAdvisor app and remove HeartGuide from the Bluetooth settings on your mobile device.Goals for the HeartGuide are set through the HeartAdvisor app. Please click on “Continue as a guest” under the Guest Checkout section.Different products and accessories have different warranty periods.The tracking number of your order can be found in the shipment confirmation email.Cancellation is possible after the order is delivered to you. Once a new user account is created, your HeartGuide can then be paired to the person’s HeartAdvisor mobile app to gather readings and insights.Press and hold both the center button [FORWARD] button and the third [HOME] button for more than 7 seconds.Per Google’s Android requirements, location recognition must be enabled for readings to be transferred from your HeartGuide to your mobile device.Record an Event by pressing and holding the center button on your HeartGuide for three seconds. It is possible that the email in your spam folder.“Sleep Mode” can be enabled manually after turning off “Auto Sleep” in the HeartAdvisor app. The app will then auto-sync with your HeartGuide. The difference between a standard retailer and a Gold Retailer is that a Gold Retailer additionally provides the Click and Reserve service, offering you the possibility to reserve a product in advance on the OMRON website to ensure availability and collect and make payment in store.Get FREE health and lifestyle advice on living a more fulfilling life, and be the first to know about our special offers.For Android users, the HeartAdvisor app requires special access permissions to display phone notifications on your HeartGuide. The Omron HeartAdvisor mobile app lets you wirelessly transfer data from your blood pressure monitor to your smartphone or hand-held device and upload your readings to the app.Record an Event by pressing and holding the center button on your HeartGuide for three seconds. You can compare up to 3 products on a desktop screen or 2 products on a smartphone screen.You will need to re-pair your HeartGuide to your device. The app calculates averages based on your readings over time.

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