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Xero integrates seamlessly to make running a business easier. Unfortunately in our recent case, we had to contact another organisation who we were put in contact with by our accountant that uses Xero. Find out more about the key features, their benefits and how to start using them. Their help has been far more useful and I’m not likely to refer to central for much at all.As always, our award-winning support team are here to help too. Featured programmes. We’ve created it to make you even more successful – no matter what success means to … We don’t have any immediate plans for live chat at this stage Trisha. We’re really confident our customers will like itWhen a support specialist replies to your message, you’ll receive an email with a link to log in so you can read the message in My cases, and respond if needed.

Payroll & employees. Ask questions, dish out answers, and get involved. Glad you like it.Thanks for you feedback Allan – we’re always trying to improve the customer experience and releasing Xero Central is just the first step in many more improvements to come in this space. The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence. Business Applications communitiesQuickly customize your community to find the content you seek.My current accounts package is Xero I understand from Microsoft that the two systems can work together. This convention will bring together the best in the business for an unforgettable experience over the course of 72 hours. But if you need to share the details, you could take a screenshot or copy and paste the answer and email it to them.How the hec does this help me if I am stuck and trying to fix a problem? Reconciling transactions and payments between Xero and your bank account, cash coding, bank rules. Xero Integration Visualize and gain powerful insights into your accounting data instantly. Hi James. Consult articles explaining how to use Xero and troubleshoot issues. It seems to be more of an inconvenience if anything.Thanks for the feedback Ed. By logging in it means our people know more about who’s asking the question and key information so they are able to better customise their answers to you for a faster resolution. The instant answers offered by Xero Central are powered by machine learning which means they’re pretty smart – but if you’d prefer send your question through to the support team you still can.I’m sorry you’re disappointed about the change Glenn but we really believe there are many positive benefits to our customers with this change. The cyber security landscape is changing rapidly, and protecting our customers financial information and data is very importance to us. By using My cases, we’ll be able to use the information available to us, such as who you are, to help you faster – getting you the answers you need and resolving any issues you may have.

From 26 Jan 2019 (25 Jan in the US), the new secure and more beautiful way to contact Xero support is via Xero Central. If this doesn’t fully answer your question our amazing support team will be able to use the additional information available to them via My Cases to get the right answer to you even faster.We’ve always had excellent support from Xero and I am sure this will be no different. We’ll be able to make sure we have all the information to give you a prompt answer and allow you to see the status of your cases and the answers you get creating a more transparent process. In small …Xero offers many great features, and among those is the inventory management software.

Hardly ever have to ask for Support anyway – it’s a superb package and our big numbers of schools love it. Xero is cloud-based accountancy software that packs a real punch when it comes to features and functionality. Raising cases within Xero Central will keep your personal information safe and secure, and simplify processes so you always go to the same place for assistance. Some good features released today - supplier remittance advice, tracking on budgets, export contact groups, address verification (for NZ and Australia), Chart of Accounts update (for the US), some more bank feeds and improved invoice totals for groups of multi-currency invoices. We don’t want to have busy small business owners on hold with a call-centre where the staff don’t have the specialised expertise to help. You’ll receive the notification in the email account you used to log in to Xero and raise the case.With instant answers and your cases managed by Xero support staff with the right balance of up-to-date accounting, technology and service knowledge, you can expect prompt helpful answers.Watch a short demo to see how using My cases in Xero Central provides a better, more secure way to get help from Xero and to view and manage your support cases.If the goal is to decrease support query volumes it will probably work, but satisfaction will also fall.I hope I get to work with Arthur Xero!

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xero central latest features